Return & Refund Policy

Krishispray will allow return/exchange of products in following cases:

• Wrong order (wrong product related issues)
• Defective product
• Damaged product(reported within 72 hours of delivery via mail to info@krishispray.in along with the image of the damaged product and packaging pictures.)

But we are not able to accept returns in following cases:

• Product is used/worn or altered
• Physical damage to the box or to the product
• If returned without original packaging and accessories
• If sealed package of branded products is open

In case of Return/Replacement, following conditions should satisfy:

• Product must be in its original condition
• Only unused, unaltered, unsoiled products will be accepted
• The complaint should be raised within maximum 5 days after receiving the product.

You can raise a return request by: Contact us at our helpline number and provide Order ID details.

Customer Support will confirm the return request and will inform you about the pickup process.

Please ensure that product is in unused and original condition. Include all labels, original packing and invoice along with the product.

In case you want to cancel your order, you need to call at our help line number or email at info@krishispray.in at any point of time before product is shipped. After shipment the order can not be cancelled.

Krishispray may also want to cancel order under following scenarios: Product no longer available or temporarily out of stock Non-serviceable locations Restriction on quantity ordered Problems identified by our credit and fraud avoidance department Incomplete or inaccurate address